Legal

Copyright Claim Disputes

Last Updated: December 23, 2025

If your content has been subject to a copyright claim filed by Unreal Protect on behalf of Epic Games or Unreal Engine creators, and you believe the claim was made in error, you may submit a dispute for review.

Dispute Process Overview

We take copyright disputes seriously and review each case carefully. If you believe that content has been incorrectly identified or removed due to a claim filed by Unreal Protect, you may file a dispute to request reconsideration or retraction of the claim.

Eligibility for Dispute

You may file a dispute if:

  • You believe you have proper authorization or licensing for the content in question
  • The content is original work that does not infringe on Unreal Engine intellectual property
  • You believe the claim was filed in error or based on incorrect information
  • The content falls under fair use or other legal exceptions to copyright

How to Submit a Dispute

To file a copyright claim dispute or request a retraction, please send a detailed email to our dispute resolution team:

Dispute Resolution Email:

dresolution@unrealprotect.com

Required Information

Your dispute submission must include the following information:

  • Your full legal name and contact information
  • Platform where the claim was filed (YouTube, Twitch, etc.)
  • URL or identifier of the content subject to the claim
  • Reference number or details of the copyright claim (if available)
  • Detailed explanation of why you believe the claim is incorrect
  • Supporting evidence (licenses, permissions, documentation of original work, etc.)
  • A statement of good faith belief that the content was removed or restricted due to error
  • A statement under penalty of perjury that the information provided is accurate and that you are authorized to act on behalf of the content owner

Review Process

Upon receipt of a valid dispute, our team will review the claim and supporting evidence. This process may include:

  1. Verification of your identity and authorization to dispute the claim
  2. Review of the original copyright claim and evidence submitted
  3. Assessment of your supporting documentation and legal arguments
  4. Consultation with the original claimant (if applicable)
  5. Determination of whether the claim should be upheld, modified, or retracted

Response Timeline

We aim to respond to dispute submissions within 7-14 business days. Complex cases may require additional time for thorough review. You will receive email notification of our decision and any actions taken.

Possible Outcomes

After review, we may:

  • Retract the claim - If we determine the claim was filed in error
  • Uphold the claim - If the evidence supports the original copyright claim
  • Request additional information - If more documentation is needed to make a determination
  • Refer to legal counsel - For complex cases requiring legal interpretation

Counter-Notification Rights

In accordance with the Digital Millennium Copyright Act (DMCA), you may also file a counter-notification directly with the platform (YouTube, Twitch, etc.) where the content was posted. Each platform has its own counter-notification process. Filing a dispute with Unreal Protect does not replace or fulfill the requirements for a formal DMCA counter-notification with the platform.

False Claims Warning

Warning: Submitting false or fraudulent dispute claims may result in legal consequences, including liability for damages, attorney fees, and costs. By submitting a dispute, you acknowledge that you understand the legal implications of providing false information.

Additional Resources

This dispute process is provided as a courtesy to help resolve copyright claims fairly and efficiently. Nothing in this process waives Epic Games' legal rights or remedies under applicable law. For questions about this process, please contact us at dresolution@unrealprotect.com.