Privacy Policy

Welcome to Unreal Protect. This Privacy Policy describes how Epic Games, Inc. and its subsidiaries ("Epic," "we," "us," or "our") collect, use, secure, retain, disclose, and otherwise process information in connection with the Unreal Protect IP enforcement services (the "Services").

Please read this entire Privacy Policy carefully, along with our Terms of Service, before using the Services. If you have any questions, you can reach out to us at privacy@epicgames.com.

1.What Does This Policy Cover?

This Privacy Policy applies when you use the Unreal Protect Services, including when you:

• Visit our website and informational pages
• Access the Unreal Engine Developer Portal for IP enforcement
• Submit infringement reports or DMCA takedown requests
• Communicate with us regarding IP protection matters
• Receive notifications about your submitted cases

Your use of other Epic Services, including Unreal Engine, Fortnite, Epic Games Store, and other products, is governed by the Epic Games Privacy Policy.

2.What Information Do We Collect?

A. Information You Provide

When you use the Services, we may collect information you provide directly to us, including:

• Account Information: Your Epic Games account credentials, name, email address, and contact details when you access the Developer Portal.
• Infringement Report Details: Information about reported infringements, including descriptions of your original work, evidence of ownership, URLs or locations of infringing content, and your relationship to the copyrighted material.
• Legal Declarations: Statements and signatures required for DMCA takedown requests and other legal processes.
• Communications: Records of your correspondence with us, including support requests and case-related communications.

B. Information We Collect Automatically

When you access the Services, we automatically collect certain information, including:

• Usage Information: How you interact with the Services, pages visited, features used, and actions taken.
• Device Information: IP address, browser type, operating system, device identifiers, and other technical information.
• Location Information: General geographic location inferred from your IP address.
• Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar technologies to operate and improve the Services.

3.How Do We Use Your Information?

We use the information we collect to:

• Provide the Services: Process infringement reports, facilitate DMCA takedowns, and manage IP enforcement cases.
• Communicate with You: Send case updates, respond to inquiries, and provide support.
• Verify Identity and Ownership: Confirm your identity and relationship to reported intellectual property.
• Legal Compliance: Comply with applicable laws, regulations, and legal processes, including responding to lawful requests from authorities.
• Prevent Fraud and Abuse: Detect, investigate, and prevent fraudulent, unauthorized, or illegal activity.
• Improve the Services: Analyze usage patterns, troubleshoot issues, and enhance the user experience.
• Enforce Our Terms: Enforce our Terms of Service and other applicable agreements.

4.Who Do We Share Information With?

We may share your information with:

• Epic Games Affiliates: Our subsidiaries and affiliated companies for purposes consistent with this Privacy Policy.
• Service Providers: Third-party vendors who assist us in operating the Services, such as hosting providers, analytics services, and customer support platforms.
• Platform Operators: When processing takedown requests, we may share relevant information with the platforms hosting the allegedly infringing content.
• Legal Authorities: When required by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
• Counter-Notice Recipients: If a counter-notice is filed in response to your DMCA takedown request, we may share your contact information with the alleged infringer as required by the DMCA.

5.How Do We Protect Your Information?

We implement appropriate technical and organizational security measures designed to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

6.How Long Do We Retain Your Information?

We retain your information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Infringement reports and related documentation may be retained for extended periods to comply with legal obligations and to support ongoing or potential legal proceedings.

When determining retention periods, we consider the nature and sensitivity of the information, potential risks from unauthorized use or disclosure, and applicable legal requirements.

7.Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to certain exceptions.
• Data Portability: Request a copy of your information in a structured, commonly used format.
• Objection: Object to processing of your information in certain circumstances.
• Withdrawal of Consent: Where processing is based on consent, you may withdraw consent at any time.

To exercise these rights, please contact us at privacy@epicgames.com or visit the Epic Games Privacy Center.

8.International Data Transfers

Epic Games, Inc. is headquartered in the United States. Your information may be transferred to, stored, and processed in the United States or other countries where Epic or its service providers operate. These countries may have different data protection laws than your country of residence.

When we transfer information internationally, we implement appropriate safeguards to protect your information, including standard contractual clauses approved by relevant authorities, and we comply with applicable legal requirements.

9.Children's Privacy

The Unreal Protect Services are not intended for children under 13 years of age (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@epicgames.com.

10.Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will notify you by updating the "Last Updated" date at the top of this Policy and, where appropriate, provide additional notice (such as by email or through the Services).

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11.Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

For data subjects in the European Economic Area, the United Kingdom, or Switzerland, Epic Games, Inc. is the data controller responsible for your information. You may also contact our Data Protection Officer at dpo@epicgames.com.